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WhatsApp Business: The Best App for iOS to Have a Business Presence on WhatsApp



How to Download WhatsApp Business for iOS




If you are a business owner or a professional who wants to communicate more efficiently with your customers and grow your business, you might want to try WhatsApp Business. WhatsApp Business is a free app that enables you to have a business presence on WhatsApp, the most popular messaging platform in the world. In this article, we will show you how to download, set up, and use WhatsApp Business for iOS.




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What is WhatsApp Business?




WhatsApp Business is a separate app from WhatsApp Messenger that is designed specifically for small and medium businesses. It allows you to create a profile for your business, where you can display your website, location, contact information, and other details. You can also use various messaging tools, such as away messages, quick replies, labels, and catalogs, to automate and organize your customer interactions. You can also use WhatsApp Web to respond to your customers from your computer's browser.


WhatsApp Business has many benefits for businesses, such as:


  • It helps you reach more customers who use WhatsApp every day.



  • It enhances your credibility and professionalism by having a verified business account.



  • It saves you time and money by using a free and easy-to-use app.



  • It improves your customer satisfaction and loyalty by providing fast and personalized service.



  • It helps you grow your business by increasing your sales and referrals.



How to Set Up WhatsApp Business on iPhone




To start using WhatsApp Business on your iPhone, you need to follow these steps:


Step 1: Download the app from the App Store




You can download WhatsApp Business from the App Store for free. Just search for "WhatsApp Business" or click on this link. Make sure you have enough storage space on your phone and a stable internet connection.


Step 2: Verify your phone number




Once you have installed the app, open it and agree to the terms and conditions. Then, enter your phone number that you want to use for your business account. You can use either a mobile number or a landline number. If you use a landline number, select the "Call me" option to receive the verification code over a phone call. You will receive a six-digit code that you need to enter in the app to verify your number.


Step 3: Create your business profile




After verifying your number, you will be asked to create your business profile. You can enter your business name, category, description, location, hours, email, website, and other information that you want to share with your customers. You can also upload a profile photo and a cover photo for your business account. You can edit your profile anytime by going to Settings > Business Tools > Profile.


Step 4: Configure your messaging tools




The next step is to configure your messaging tools that will help you communicate more efficiently with your customers. You can access these tools by going to Settings > Business Tools. Here are some of the tools that you can use:


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  • Away message: This is an automated message that will be sent to your customers when you are not available or outside of your business hours. You can customize the message content, the schedule, and the recipients of the away message.



  • Quick replies: These are predefined messages that you can use to answer common questions or requests from your customers. You can create up to 50 quick replies and assign them a shortcut, such as /thankyou or /price. To use a quick reply, just type the shortcut in the chat and tap on the suggested message.



  • Labels: These are tags that you can use to organize your chats and contacts. You can create up to 20 labels, such as New Customer, Pending Payment, Order Complete, etc. To apply a label, just swipe left on a chat or contact and tap on the label icon. You can also filter your chats and contacts by labels.



  • Catalog: This is a feature that allows you to showcase your products or services to your customers. You can create a catalog by adding items with photos, prices, descriptions, and links. To access your catalog, tap on the More options icon (three dots) and then on Catalog. To share your catalog or an item with a customer, tap on the attachment icon and then on Catalog.



How to Use WhatsApp Business on iPhone




Now that you have set up your WhatsApp Business account, you can start using it to communicate with your customers and grow your business. Here are some of the features and tips that you can use:


Features of WhatsApp Business




WhatsApp Business has some features that are exclusive to the app and not available on WhatsApp Messenger. Some of these features are:


  • Short link: This is a link that you can share with your customers or potential customers to start a chat with you. You can customize the link with a default message, such as "Hi, I'm interested in your products." To access your short link, go to Settings > Business Tools > Short Link.



  • QR code: This is a code that you can display on your website, social media, flyers, or other places to let your customers scan it and start a chat with you. You can also scan other people's QR codes to chat with them. To access your QR code, go to Settings > Business Tools > QR Code.



  • Statistics: This is a feature that allows you to see some metrics about your messaging activity, such as how many messages you sent, delivered, read, and received. To access your statistics, go to Settings > Business Tools > Statistics.



  • WhatsApp Web/Desktop: This is a feature that allows you to use WhatsApp Business on your computer's browser or desktop app. You can sync your chats and contacts across your devices and respond to your customers faster and easier. To use WhatsApp Web/Desktop, go to Settings > WhatsApp Web/Desktop and scan the QR code on your computer screen.



Tips and tricks for WhatsApp Business




Besides the features mentioned above, there are some tips and tricks that you can use to make the most out of WhatsApp Business. Some of these tips and tricks are:


  • Use broadcast lists: Broadcast lists are groups of contacts that you can send the same message to without creating a group chat. This is useful for sending announcements, updates, offers, or reminders to your customers. To create a broadcast list, tap on the Broadcast Lists icon (three lines) on the Chats tab and then on New List.



  • Use status updates: Status updates are photos, videos, or texts that you can share with your contacts for 24 hours. This is a great way to showcase your products, services, events, or behind-the-scenes stories to your customers. To create a status update, tap on the Status tab and then on the camera icon or the text icon.



  • Use voice messages: Voice messages are audio recordings that you can send to your customers instead of typing. This is handy for when you want to explain something in detail, express emotion, or save time. To send a voice message, tap and hold the microphone icon on the chat screen.



  • Use video calls: Video calls are free calls that you can make with your customers using WhatsApp's internet connection. This is ideal for when you want to show something visually, demonstrate something live, or have a face-to-face conversation. To make a video call, tap on the video camera icon on the chat screen.



Conclusion




WhatsApp Business is a powerful app that can help you communicate more effectively with your customers and grow your business. It has many features and tools that are tailored for small and medium businesses. It is also free and easy to use. If you have an iPhone and want to try WhatsApp Business, just follow the steps in this article and download it from the App Store today!


FAQs




<h4 Q1: Can I use both WhatsApp Business and WhatsApp Messenger on the same phone?




A1: Yes, you can use both apps on the same phone, as long as you register them with different phone numbers. You can also use different icons and notifications for each app to avoid confusion.


Q2: How can I link my iPhone as a companion device to use WhatsApp on multiple phones?




A2: You can link your iPhone as a companion device to use WhatsApp on multiple phones by using the multi-device beta feature. This feature allows you to use WhatsApp on up to four devices without requiring an active internet connection on your main phone. To join the multi-device beta, go to Settings > Linked Devices > Multi-Device Beta and tap on Join Beta.


Q3: How can I save important messages for later when using disappearing messages?




A3: Disappearing messages are messages that disappear from a chat after seven days. This feature helps you keep your chats clean and secure. However, if you want to save some important messages for later, you can do so by forwarding them to another chat, taking a screenshot, or copying and pasting them.


Q4: How can I add a WhatsApp call link to the iOS Calendar app?




A4: You can add a WhatsApp call link to the iOS Calendar app by using the Siri Shortcuts feature. This feature allows you to create custom shortcuts for various actions on your iPhone. To create a shortcut for a WhatsApp call, go to Settings > Siri & Search > Shortcuts and tap on the + icon. Then, select WhatsApp from the list of apps and choose the type of call (voice or video) and the contact that you want to call. You can also name your shortcut and add it to your home screen or widgets. To add the shortcut to your calendar event, just tap on the Add Link option and select your shortcut from the list.


Q5: How can I contact WhatsApp support if I have any issues with the app?




A5: You can contact WhatsApp support if you have any issues with the app by using the in-app help center. To access the help center, go to Settings > Help > Contact Us and fill out the form with your question or problem. You can also attach screenshots or logs if needed. You will receive a reply from WhatsApp support via email within 24 hours. 44f88ac181


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